Moto E4 Restarting Again and Again

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  • #1
Howdy everyone, I'm new to this platform, hope you guys will conduct with my limited knowledge and assistance me out.
So, I have a Moto E4 plus device which was working fine, until one day, I used up its entire battery and it switched off. I took it and put it on charging, not knowing what was about to happen. When the battery was charged to 70% or something, I started the phone and unlocked information technology, but in similar ten seconds, information technology restarted automatically. I didn't download anything, never rooted the device, it was in original condition. Now, the phone is stuck in restart loop. Every fourth dimension I restart the device, information technology works for 5 seconds, and and then it goes in a loop of restarting over again and over again. I went to the recovery way, fill-in up all the internal data in an SD card. The backup shows 13 files of 2GB each with an extension ".backup". I don't know how to admission them.
Then, I did a hard reset and it worked just fine with no bug at all. At present, I demand those files as they are very of import for me, because they have the concluding memories of someone I lost (not playing the emotional carte du jour, I promise y'all might feel the depth of the situation). Can anyone delight help with accessing these files?
1. I did restore the files from recovery manner from that SD card, merely the same issue reappears again.
2. I have all the 13 files copied with me in my PC
3. I tried wiping cache partition, information technology doesn't work
Need ane of the two solutions
A. How to access these backup files, considering they are thirteen files of ii GB each with ".backup" extension
B. Accessing the files in recovery style (the phone gives only a 5 seconds window which is eaten up in unlocking the screen)
Kindly give a solution which a layman tin can sympathize 😅, hope you understand.
PS, I never fifty-fifty turned the developer's option on & the data is of import, not the phone
Give thanks you!
sd_shadow
  • #two
Hello anybody, I'm new to this platform, hope yous guys volition deport with my limited knowledge and assist me out.
So, I take a Moto E4 plus device which was working fine, until one day, I used up its entire bombardment and it switched off. I took information technology and put it on charging, non knowing what was almost to happen. When the battery was charged to 70% or something, I started the phone and unlocked it, but in like 10 seconds, it restarted automatically. I didn't download anything, never rooted the device, it was in original condition. Now, the telephone is stuck in restart loop. Every fourth dimension I restart the device, it works for 5 seconds, then it goes in a loop of restarting over again and over again. I went to the recovery manner, fill-in up all the internal data in an SD card. The backup shows 13 files of 2GB each with an extension ".backup". I don't know how to access them.
Then, I did a hard reset and it worked just fine with no issues at all. Now, I demand those files as they are very important for me, considering they have the concluding memories of someone I lost (not playing the emotional card, I promise you might feel the depth of the situation). Can anyone please assistance with accessing these files?
1. I did restore the files from recovery manner from that SD card, merely the same issue reappears again.
2. I accept all the 13 files copied with me in my PC
3. I tried wiping cache partition, it doesn't work
Need one of the ii solutions
A. How to access these fill-in files, considering they are 13 files of 2 GB each with ".backup" extension
B. Accessing the files in recovery manner (the phone gives only a v seconds window which is eaten upwards in unlocking the screen)
Kindly requite a solution which a layman can understand 😅, promise you understand.
PS, I never even turned the programmer'southward selection on & the data is important, non the telephone
Thanks!
Most likely that they are merely usable to recovery that they were created with.
Was this Twrp? or stock recovery?
  • #3
Most likely that they are only usable to recovery that they were created with.
Was this Twrp? or stock recovery?
It was stock recovery, just I have my phone attainable in that state also. Is there any possibility to create a custom backup without really booting upwardly the phone or accessing those stock recovery files?

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Source: https://forum.xda-developers.com/t/moto-e4-plus-restart-loop.4241427/

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